Stress at work: How leaders make all the difference

Effective leaders remove the obstacles and barriers that cause stress for employees in their day-to-day work.

stress at work: business leaders talking in a meeting

Times have changed. The unique demands of the 21st century have left many feeling stress at work and the accompanying depression. In fact, the number of adults on antidepressants has risen by 400 percent since 1988. Already, 19 percent of millennials have been diagnosed with depression, compared to 12 percent of baby boomers and 11 percent of older Americans.

More than half of people return from vacation feeling no reduction in stress. And almost one-third report feeling more stressed than before they left.

Learn more: Managing work-related stress

The high cost of stress

An estimated 75 percent to 90 percent of all visits to primary care doctors are somehow attributable to stress; and employers are paying for antidepressants and anxiety medications at increasing rates.

Many business owners say they are concerned about their employees’ increasing levels of stress. They can see it in their faces, in their absenteeism and in their health care costs.

Our source of stress

Multiple studies indicate that jobs are the primary source of stress. This has escalated progressively over the past few decades. A review of the evidence for work factors associated with stress and associated absenteeism found the key factors to be:

  • Long hours worked, work overload and pressure.
  • The effects of these on personal lives.
  • Lack of control over work and lack of participation in decision-making.
  • Poor social support.
  • Unclear management and work role, and poor management style.

It’s important to note that an 11-hour workday bumps up the risk for heart disease by two-thirds.

Reducing stress at work

Stress is a key driver of overall health and wellness. It’s critical that organizational leaders who are striving for a healthier workforce understand the following leadership competencies to reduce stress:

1. Ask and remove

Do you know what creates stress for your employees? When is the last time you asked? The most powerful thing leaders can do is remove obstacles and barriers their employees confront day-to-day.

This is the main reason why employees feel just as stressed, or even more stressed, when they return from vacation. They come back to the same issues — whether it’s unmanageable workloads, dysfunctional teams or lack of resource support. At the end of team meetings, I try to remember to ask, “What is everyone most worried about?”

2. Work supports

As leaders, you have control over the availability of supports offered to your employees. Many times these supports are in support departments such as human resources, information technology, legal, marketing or finance. How well these departments are resourced and how well they are run affects everyone.

How accountable are these departments to the needs of your employees and to the business objectives of the organization? Consider an internal customer service survey to measure performance of support departments and their effect on employee stress.

3. Autonomy

Autonomy is one of the primary drivers of career well-being and is made up of the four T’s: time, task, technique and team. The more control employees have over these variables in their jobs, the less stress they have at work. Supervisors can reduce employee stress by giving teams full rights to the four T’s.

Employees need to know they are accountable to specific performance outcomes. If you give your staff full autonomy to meet those outcomes, you can hold your staff accountable.

4. Volunteering

Research shows that volunteering lowers stress and improves our sense of overall well-being. As leaders we need to consider using this tool and incorporating it into our corporate culture. Offering VTO — volunteer time off — or creating opportunities for employees to volunteer together during the workday are increasingly popular options.

A dual benefit of creating a volunteer platform at work is the opportunities for employees to strengthen relationships outside of the office.

More news about employee wellness

Posted In Health Information, Health Plan, Workplace Health

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