Sanford On Call: Health care at your convenience

Walk in. Call in. Log in. There is always a convenient way for you to receive the care you need.

By: Erin Heinert .

Doctor and patient
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When you’re running late and sprain your ankle. When you wake up for your big meeting with a sore throat. Illness and injury often happen at the least convenient times, but there’s no need to waste your day feeling crummy. Sanford On Call means that there is always a convenient way for you to receive the care you need.

Walk in

With locations across the state, you are never far away from expert care in a walk-in clinic. This option is perfect for any acute illness or injury including:

  • Fevers and head colds
  • Urinary tract infection
  • Dizziness
  • Pink, itchy eyes
  • Earaches
  • Sore throat
  • Cuts
  • Minor burns
  • Minor broken bones
  • Back pain
  • Chest colds
  • Minor asthma attacks
  • Nausea and vomiting
  • Strains and sprains
  • Diarrhea
  • Rashes

No appointment is needed to receive care from a health care provider with some locations offering extended, after hours care. This allows you the convenience of stopping by on your way home from work or on the weekend.

Call in

If you’d rather have a set time to meet a provider, you can also call ahead and make a same day appointment. Or if you aren’t sure you need to be seen by a provider or if you have a health question, you can call My Sanford Nurse at (800) 445-5788. This toll free number puts you on the line with an experienced Sanford nurse. This service is available around the clock every day of the year. The nurse will assess your symptoms and answer your questions. The nurse will also be able to tell you whether you need to go into the clinic or head straight to the ER based on your condition.

Log in

If you’d rather stick to the convenience of your phone or computer, Sanford On Call also includes log in options. Through My Sanford Chart, you are able to schedule an appointment online with your provider when it works best for you and your family.

But if you don’t feel like leaving the house or you can’t leave work, there are two other ways to be seen by a provider. An e-visit is made through My Sanford Chart for non-urgent conditions like pink eye, coughs or back pain. You’ll complete a questionnaire assessing your symptoms and then simply wait for a timely response from a physician. This could be a recommended treatment, a prescription or a request to come in to the clinic.

There is also the option of a video visit. This allows you to video chat with a health care provider. Just use your laptop, tablet or smart phone to have an online consultation for non-urgent conditions like colds and flus.

All of these options are here to help you get the care you need and get back to feeling like you.