Sanford introduces “Reserve My Spot” at walk-in clinics
Sept. 18, 2026
Contact:
Chelsey Kralicek
Sanford Health Media Relations
701-516-4903 / Chelsey.Kralicek@SanfordHealth.org
New online feature allows patients to save their place in line before arriving for care
BISMARCK, N.D. — Sanford Health is making it easier and more convenient for patients to access same-day care with the launch of Reserve My Spot, a new online scheduling option available through My Sanford Chart at select walk-in locations.
The new feature allows patients to reserve their place in line before arriving at a clinic, helping reduce time spent waiting and providing greater flexibility when seeking care for non-emergency illnesses and injuries. It is especially convenient for busy families, allowing parents to save a spot after work, on the way home or between children’s activities and sporting events, making it easier to fit care into their schedules.
Using Reserve My Spot, patients can select a clinic location, answer a few questions about their condition and choose an estimated arrival time. Patients can also opt in to receive text updates about their expected wait time before arriving at the clinic.
“We know convenience matters to our patients,” said Ashley Herauf, clinic director, Sanford Bismarck. “Reserve My Spot gives patients more control over their care experience by allowing them to check in online and better plan their visit while still receiving the high-quality care they expect from Sanford Health.”
Patients do not need a My Sanford Chart account to use the feature. Individuals without an account will be prompted to complete a brief registration form to reserve their place in line.
While patients may reserve their spot online, care teams will continue to prioritize patients based on the severity of their condition to ensure everyone receives the appropriate level of care as quickly and safely as possible.
Reserve My Spot is currently available at the following Sanford Health locations in the Bismarck Region:
- Sanford Health Dickinson Walk-In Clinic
- Sanford Minot Walk-In Clinic
- Sanford North Mandan Walk-In Clinic
- Sanford North Walk-In Clinic (Bismarck)
- Sanford Southridge Walk-In Clinic (Bismarck)
Patients can access Reserve My Spot through My Sanford Chart at mysanfordchart.org or visit sanfordhealth.org to find a location and learn more.
The Sanford Health Bismarck Region provides health care to central and western North Dakota, eastern Montana and northern South Dakota. It includes 26 clinics in Bismarck, Mandan, Minot, Dickinson, Williston and Watford City, as well as a Level II trauma center located in Bismarck.
About Sanford Health
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, the organization has 55,000 employees and serves more than 2 million patients and nearly 415,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 58 hospitals, 289 clinic locations, 145 senior care communities, 4,500 physicians and advanced practice providers and 1,100 active clinical trials and studies. The organization’s transformational virtual care initiative brings patients closer to care with access to nearly 80 specialties. More than 400 residents and fellows are trained each year through graduate medical education with Sanford Health fully funding and supporting 29 of the 40 available programs. Sanford Health also includes 92 retail pharmacies, including Sanford and Lewis Drug pharmacies with locations in 6 states, and more than 300 pharmacists. Learn more about Sanford Health’s commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News.
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